PRIVACY POLICY
(Compliant with Digital Personal Data Protection Act, 2023 – India)
Beauty Hearth
(Owned & Operated by HDK Beauty I Pvt. Ltd.)
(“Company”, “we”, “our”, “us”)
Beauty Hearth is committed to protecting the privacy and personal data of its users in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and applicable Indian laws.
This Privacy Policy explains how we collect, use, store, process, and protect your personal data when you visit or make purchases on our website.
- Personal Data We Collect
We may collect the following personal data:
- Name
- Mobile number
- Email address
- Billing and shipping address
- Order and transaction details
- Payment reference details (no card data stored by us)
- IP address
- Device and browser information
- Cookies and usage data
- Purpose of Collection
Your personal data is collected and processed for the following lawful purposes:
- Processing orders, payments, and deliveries
- Providing customer support and order-related communication
- Managing returns, refunds, and warranties
- Marketing and promotional communication (only with consent)
- Fraud detection, prevention, and security
- Compliance with legal, regulatory, and tax requirements
- Consent
By accessing or using our website and providing your personal data, you give free, specific, informed, unconditional, and unambiguous consent for the processing of your personal data for the purposes stated above, in accordance with the DPDP Act, 2023.
Where required, explicit consent will be obtained for marketing communications.
- Withdrawal of Consent
You may withdraw your consent at any time by:
- Emailing us at support@beautyhearth.com
- Using the unsubscribe link in marketing communications
Upon withdrawal, we will stop processing your personal data for the withdrawn purpose, except where processing is required by law or for legitimate business purposes (such as order completion or statutory compliance).
- Data Principal Rights (Your Rights)
As a Data Principal under the DPDP Act, you have the right to:
- Access information about your personal data
- Request correction or updating of inaccurate data
- Request erasure of personal data (subject to legal obligations)
- Withdraw consent
- Register grievances regarding data processing
- Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal, accounting, and regulatory requirements
Once data is no longer required, it is securely deleted or anonymized.
- Data Sharing & Disclosure
We do not sell your personal data.
Your data may be shared only with:
- Logistics and delivery partners
- Payment gateway service providers
- IT and website service providers
- Government or legal authorities when required by law
All such parties are obligated to maintain confidentiality and data security.
- Data Security Safeguards
We implement reasonable security safeguards, including technical and organizational measures, to protect personal data against unauthorized access, disclosure, alteration, or loss.
However, no system is completely secure, and we cannot guarantee absolute security.
- Cookies Policy
Our website uses cookies to enhance user experience, analyze traffic, and improve services. You may disable cookies through your browser settings, though some features may not function properly.
- Children’s Data
Our website is not intended for children under the age of 18. We do not knowingly collect personal data of children without verifiable parental consent.
- Grievance Redressal Officer
In accordance with the DPDP Act, 2023, the details of our Grievance Officer are as follows:
Grievance Officer:
Name: To be updated
Email: support@beautyhearth.com
Response Time: Within 7 working days
- Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.
- Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
📧 support@beautyhearth.com
🏢 HDK Beauty I Pvt. Ltd.